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If the item is defective, please notify us within 72 hours of delivery. Take pictures of the defective item. The buyer is responsible for all shipping cost incurred.Our shipping fee includes handling charges, packing stuff and other related costs. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. About feedback: Your feedback is extremely important to our business development,we sincerely invite you to leave positive feedback with five stars to us basing on your satisfaction with our commodity and service.Unfortunately,if you are planning to give us a neutral/ negative feedback because of your bad buying experience with us,please contact us at any time so as to clear up your discontent and resolve the problem. Kindly note: Do not hesitate to contact us any time if have any question before your purchase, we will reply your questions within 8 hours we are trying the best to offer you the best products in good condition and lowest prices with the fast delivery in sevices.We also expected to establish long term business with you in the futures. About Payment: Check the items carefully. If you have questions about shipping or quality we set on the page, please contact us directly. We’ll ship the item according to your address you give us, so Check your name/address/post code/phone number. To avoid or minimize your costs&troubles,.Please check with your country’s customs office to determine what these additional costs will be prior to buying About Shipping: We offen ship items via china post air or EMS and other DHL,UPS,FEdEX,TNT,etc China Post is only for packages less than 2KG. but it takes much longer time, EMS or other is better for large packages. It takes about 4 ~10 days to most countries. We do not responsible for any accidents,delays or other issues that are the responsibility of the shipping service.