1.Our idea is to offer the best educational toys for kids. We are young, but we want and will do our best. and Your voice is the source of our effort.
We believe, communication is the best way to solve the problems. Please contact by message if you have any questions, no matter where are you from.
2. Packing: we will pack the parcel in the proper way to ensure you will see the best face of the product.
3. Shipping:Usually ship the orders out within 3 days(except Chinese Holidays) with the best shipping way.
For orders over $5, by Registered Air mail, trackable in the buyer’s country.
4. About Customs:
If you need us to pack in small packages or declare low values to avoid customs, please make an note in the order, so that the colleagues in charge of shipping can see it.
4. Aftersales and Guarantee:Although we want to do best, but mistakes or unexpectations may happens.
If parcel lost,full refund.
If product broken or defected products, partial or full refund.
If wrong products, full refund.
Please pay attention to the protection time of your order. and if the time is due, please contact us for extending the time.
Once you have confirmed receiving your order, you will have 15 days to apply for a refund.
Warmly welcome you to share your diy finished product on the feedback. Let us learn from each other and enjoy the fun of creativity.